Report a Security Incident or Vulnerability

Report a Security Incident or Actively Exploited Vulnerability

This form is intended specifically for reporting severe security incidents affecting BACHMANN products and vulnerabilities that are known or suspected to be actively exploited.

Please use this form if:

you have experienced a cybersecurity incident affecting the security of a BACHMANN product or solution; or
you have evidence or reasonable grounds to believe that a vulnerability in a BACHMANN product is being actively exploited.

For general technical support, product questions, configuration issues, or other support requests, please use our regular support channel.

To enable an initial assessment under the EU Cyber Resilience Act (CRA), we only ask for the most important information at this stage. Our team may contact you for additional technical details if required.

All information submitted through this form will be treated confidentially and used solely to assess, investigate, and handle the reported security issue.

Thank you for helping us protect the security and reliability of our products and solutions.